1. Returns and exchanges are not accepted for orders once the work has started.
  2. In the case of receiving damaged or broken items, we offer free replacements.
  3. To avail of the replacement, please contact us immediately after receiving the damaged or broken item.
  4. We will be glad to send you a new print as a replacement, and the shipping cost will be covered by us.
  5. In order to be eligible for a replacement, we kindly request you to provide an unboxing video.
  6. Without the unboxing video, you will not be eligible for a replacement.
  7. The purpose of the unboxing video is to help us assess the condition of the item upon arrival.
  8. If you have any questions or need clarification regarding our returns and exchanges policy, please don't hesitate to reach out to our customer support team.
  9. Our customer support team is available to assist you and provide further information.
  10. We value your satisfaction and will do our best to address any concerns or issues you may have with your order.