- Returns and exchanges are not accepted for orders once the work has started.
- In the case of receiving damaged or broken items, we offer free replacements.
- To avail of the replacement, please contact us immediately after receiving the damaged or broken item.
- We will be glad to send you a new print as a replacement, and the shipping cost will be covered by us.
- In order to be eligible for a replacement, we kindly request you to provide an unboxing video.
- Without the unboxing video, you will not be eligible for a replacement.
- The purpose of the unboxing video is to help us assess the condition of the item upon arrival.
- If you have any questions or need clarification regarding our returns and exchanges policy, please don't hesitate to reach out to our customer support team.
- Our customer support team is available to assist you and provide further information.
- We value your satisfaction and will do our best to address any concerns or issues you may have with your order.
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